About us
Helping small businesses show up clearly, confidently and memorably
Here Here helps local businesses get found and connect with their community – online, in their neighbourhood and wherever people are searching. We combine smart strategy with personal storytelling to help brands show up clearly and consistently, creating content that works for both the business and the people it serves.
Born from a long-standing love for brands and the role small businesses play in shaping neighbourhood life, Here Here brings the same strategic thinking and craft that drive national brands to local businesses – expertise that is often out of reach but can make a real difference.
We work with small, independent businesses that want to sharpen their messaging and attract the right customers, as well as property developers and operators focused on placemaking and community engagement. For us, writing is a way of thinking, brand strategy provides orientation, and storytelling builds trust. The result is work that helps businesses stand out locally, communicate with confidence, and maintain the personality and care that make them worth choosing.
👏 Here, here.
Why it works
Years of experience have shown us that the fundamentals matter most. When these elements work together, small businesses feel more confident and better equipped to grow:
01
Clear messaging attracts the right customers, not just more attention
02
A consistent digital presence builds trust over time
03
Storytelling creates real connection between businesses and the communities they’re part of
Experience that informs our work
Behind Here Here is Brent Smith, who has spent over 15 years in communications, PR and digital marketing for some of South Africa’s best-known brands. That experience informs everything we do, from shaping strategy to helping small businesses stand out and connect with their communities. Every recommendation is rooted in practical insight and a genuine love for helping brands thrive.
I met Brent while working as the managing director at Open Streets Cape Town, and this relationship changed our lives at the organisation as well as me personally. Brent supported the work of Open Streets by helping us design and implement a communications strategy, as well as with occasional editing and content generation. He is detail-orientated, constructive in his feedback and 100% reliable. Brent provided invaluable guidance in finding a voice for the organisation, and I owe him greatly for helping me find my own voice. I could not recommend him more highly.
Marcela Guerrero Casas
Co‑founder & MD: Open Streets Cape Town (now co‑founder: Local South)
I was fortunate enough to work very closely with Brent for many years while leading New Media. We worked together daily, driving brand purpose, culture and internal comms. Brent truly has an uncanny ability to make any brand thrive – no matter the history, challenge or situation. His skills extend far beyond managing the messaging; he is a master of his craft. Brent is strategic, an exceptional storyteller, culturally centred and people-first. He leads by example and is respected and loved by those he works with. Brent will add enormous value to any brand he works with – an absolute asset I recommend unreservedly.
Aileen Lamb
CEO: New Media (now founder: Heirloom Perfumery)